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Thomas is joined by the Wiseberry Campbelltown management team, Sam Nguyen and Cass Sebesten, to discuss their wins at the recent 2020 Wiseberry Awards. Being named the Most Improved Office of the Year during a demanding year is no easy feat, and is the result of not only leader Sam Nguyen improving, but also the efforts of the entire office. Cass Sebesten, winner of Office Member of the Year for two years running, shares an insight into what really goes on behind the scenes, and how she goes beyond duty for the betterment of the entire office. Together, they have uncovered their own recipe for improvement.